Fern Resort — Lodging in Ramara

Reviews of Fern Resort

• Joseph

  Added 2015.08.26

  Quantity over quality. There's lots to do here in the winter but many of the activities they put on are half-baked. The staff seem generally ill informed whether it be what today's specials are or when activities are on. The food is average to good, with many dishes being pretty plain in taste though well presented, you do get an awful lot of food though. Had busted lights in one cabin and a broken thermostat in one room which made it sauna like at all times. No outdoor hot tubs were operating as advertised or as an ill informed staff member said they would be. They do have a beautiful skating table through the woods, and a great games room though. However when this place is 50% pricier than a lot of the competition you feel like your paying for a whole lot of vanilla instead of a bit excellent chocolate.
• Jeremiah

  Added 2015.06.02

  It was good. The staff was nice. My only issue is that my door froze but the staff was very nice and accommodating and fixed my issue right away. I think this place would be better to visit in the summer time. It has a beautiful Lakeside view and is also a great spot to hold conferences
• Kyle

  Added 2014.09.09

  First let me say we stayed in winter - February, so maybe summer stay would be different as it might be busier and more going on. Food was fantastic and great table service (some waiters smelled like they had a cigarette butt in their pocket though). The online website room availability is off apparently so call in to see what's available or you might be funnelled into one of the biggest most expensive rooms when using the online booking. When we got there it was obvious the cottages we looked at online that were unavailable, were. The spa was a disappointment. There is one but the person who runs it is missing in action ... We left messages and we're promised call backs and got one after inquiring a second time why we didn't get a call back. She called us and left a message she would call us back within the hour and never got any call back. Not even to let us know she couldn't accommodate us. This made it hard to plan our day as we were looking for 2 hours of services and we're left wondering. Room was nice, large and clean. We stayed in #300 which is a 2 story 2 bedroom full cottage on the water (ice). The website stated a queen master bedroom however it's only a double. We went cross country skiing, snowshoeing, swimming and skating - all great fun. If we go back we will confirm a few things prior to booking. We were looking forward to ice fishing. We expected a heated fishing hut. When we arrived we were told to be the two girls in the office, "walk out from the dock and there is a hole in the ice" really? Not interested... we totally dismissed that idea. When leaving, I asked about 2 huts we saw out on the ice and the desk clerk, an older gentleman, told us these were theirs and we're heated ... Just let us know and we'll send someone out to prep them for us. This was a total swicth from the info we got upon arrival. The staff seems to be not all on the same page with things. As a local guide, just being honest so improvements can be made. I would totally return here for a stay.
• Alexis

  Added 2013.11.20

  Perfect for family day weekend. Lots of outdoor and indoor activities. Staff is so accommodating. Lots of food options in restaurant (vegan, veg, gluten free, etc). A bit dated but it works. Reminiscent of Kellermans from Dirty Dancing!
• Carlos

  Added 2013.06.13

  There for an event dinner. As always, The Fern provides an excellent meal. A great venue for such things.